FAQS

WHAT IS YOUR RETURN POLICY?

We hope you absolutely love your purchase, but if you're not happy then we're not either. You can return your item in its original condition within 28 days of receipt for a full refund. 
Details of how to do this can be found on your delivery note, or alternatively please email customerservice@planitprints.com for details.

WHAT ARE YOUR DELIVERY TIMESCALES?

We aim to deliver all orders within 3-5 working days. However, COVID-19 has impacted lead times with some carriers.
Please contact us if you have not received your order within 5 working days.

DO YOU ACCEPT CREDIT CARDS?

We accept debit cards and credit cards.

DO YOU HAVE A SHOP I CAN VISIT?

We don't have our own store location, but you can find our products in The Enchanted Plaza in Yaxley and Hunstanton.